Securus Technologies Receives Honor From Better Business Bureau

Securus Technologies looks to connect to what matters. Securus believes that creating a culture that supports associates, along with the needs of the business is important. There are four core values at Securus Technologies; being exceptional, focused, innovative, and trust worthy. Securus Technologies is based out of Dallas, Texas. Securus serves more than 3,000 corrections agencies throughout North America, while housing more than a million inmates. Securus Technologies serves a number of different purposes through offering incident management, investigation, bio-metric analysis, and information management. Securus uses a unique growth plan by acquiring organizations, therefore establishing themselves as an industry leader in civil and criminal justice technology solutions. Recently, Securus announced that they received accreditation from the Better Business Bureau, receiving an A+ rating. Securus received the honor from the Better Business Bureau by meeting a few different requirements, including building trust, having integrity, and being transparent. Securus has opened a domestic call center that is regarded as one of the largest in the entire industry. This gave Securus more control over their customer service and played a role in Securus earning the accreditation from the Better Business Bureau. Rick Smith, the Chief Executive Officer of Securus, believes that the accreditation validates Securus as one of the leaders in the industry.

Securus Technology-Transforming Prisoner Experience through Data Modernization

Securus Technologies is a prominent provider of criminal and civil justice technology resolutions for public safety, monitoring, investigation, and corrections. The firm is saving clients real time and value by applying prisoner forms and complaint application on Connect Us.

Securus is dedicated to continuously providing technology and features for customers. The Inmate Forms and Complaint form on the ConnectUs is an example of how this company is modernizing their clientele.

Reasons why the new system is beneficial
Correctional organizations prefer paper forms prisoner requests; complaints, handbook acceptance and medical forms and registration forms. Correctional employees spend more time allocating, assembling, directing, classification, replying, replication, filing, archiving and storage.

With the application of client forms, I can say that requests are easily shaped and made accessible to prisoners. Changing a form takes just a few minutes with no printing involved. The ConnectUs Inmate Application Forms and Complaint application has transformed manual paper procedures to digital mechanization. This application has made a real difference for clients.

Inmates benefit from the self-service availability of forms and know-how of viewing the status of forms and complaint and consent or appeal them. The ConnectUs Inmate Forms is beneficial as it saves thousands of dollars on the manual paper cost. Not only does it allow prisoners access to services and features never accessible before, but it also fully oversees what is available to detainees and when. This guarantees employee’s full control on the information that inmates have can access.

Additional information on Securus Technologies
With its head office in Dallas, Texas, it serves around 3,450 members of the public, corrections organizations and law enforcement and over one million inmates all over North America. The company is committed to connecting and helps by providing a prompt response, event management, public data, biometric analysis, investigation, communication, information management, communication, prisoner self-service and observing services and products with an aim of making the world a safer place.

Securus Technologies talks breach of Integrity

Securus Technologies has recently brought the attention to an act of misconduct from a communications company called Global Tel Link, claiming that they have produced some billing procedures that haven’t exactly been honest. Securus Technologies is a leading company in the inmate and correctional facility line of work, producing many high end technologies and communication devices enhancing the ability for inmates to correspond and communicate with their loved ones and family members. Reports recently indicate that Global Tel Link (GTL) has been adding time to phone calls made throughout the years to collect additional money as well as adding more than one phone call to the bill in efforts to collect even more money when only one phone call was made. They have caused the tax payers to pay an extra $1,234,000 which isn’t what Global Tel Link should’ve collected in the first place. The breach of integrity and dishonesty has sparked an offended community that is speaking up.

Rick Smith who is currently the CEO of Securus Technologies is disappointed in the past acts that have been conducted by Global Tel Link. Securus Technologies has been producing business in the communications field for many years, and take pride in offering services that are honest and hold a high value of integrity. The company isn’t just about making money, they ensure that the customers are being taken care of and that business is being conducted in a professional environment that is held to high standards.

Securus Technologies will be bringing to light many wrongdoings that GTL has conducted. Securus is currently headquartered in Dallas, Texas and they are responsible for 3,450 public safety and law enforcement individuals that conduct communications between over a million inmates. The company holds an accreditation through the Better Busines Bureau (BBB) and is proud to bring excellent services to North America.

Securus Video Visitation Christmas from Securus Technologies on Vimeo.